elDoc Achieves ISO/IEC 27001 Certification: Enterprise Security for Document and Data Intelligence

For enterprises adopting AI, document automation and intelligent data processing, security cannot be an additional feature — it must be part of the architecture.

In 2026, elDoc achieved ISO/IEC 27001:2022 certification, reinforcing our commitment to information security, cybersecurity, privacy protection and the controlled delivery of enterprise-grade GenAI technologies.

The certification is stated as valid until 22 March 2029 and covers information security, cybersecurity and privacy protection associated with the design and delivery of enterprise-grade GenAI platforms for Document and Data Intelligence, together with managed solutions across cloud and on-premise environments.

Importantly, organizations do not need to rely solely on elDoc’s own statement.

Independently Verify elDoc’s ISO Certification

elDoc’s certification can be independently checked through IAF CertSearch, the global database for accredited management-system certifications. IAF CertSearch allows organizations to verify certified entities, certification status, applicable standards, certificate information and certification bodies.

Verify elDoc’s ISO Certification in IAF CertSearch

ISO Certification Is Only Part of the Security Story

ISO/IEC 27001 provides an internationally recognized framework for establishing, implementing, maintaining and continually improving an Information Security Management System (ISMS).

For customers, however, organizational security governance is only one part of the picture.

Security also needs to exist inside the technology itself.

elDoc combines its information-security management framework with platform-level controls designed for organizations processing sensitive documents, business data and enterprise knowledge.

Security Built into the elDoc Platform

Security Area	How elDoc Supports It
Identity & Access Management	Controls who can access the platform and its protected information resources.
Role-Based Access Control	Users can be assigned roles and permissions according to their responsibilities and authorized level of access.
Granular Document Permissions	Access can be controlled at the document and information level rather than providing unrestricted access to an entire repository.
Encryption & Secure Communications	Security architecture supports protected communications and deployment with valid signed SSL certificates.
Audit Trails & Traceability	System activities can be recorded to provide accountability and support security, governance and compliance processes.
AI Access Governance	AI and RAG capabilities are designed to operate within established user permissions and access policies rather than becoming an alternative route around document security.
Human-in-the-Loop Controls	Organizations can retain human review and approval at critical stages of automated and AI-assisted processes.
Data Sovereignty	Organizations can maintain greater control over where documents, indexes, AI processing and supporting infrastructure reside.
On-Premise Deployment	elDoc can operate within customer-controlled infrastructure where organizational or regulatory requirements restrict external processing.
Cloud Deployment	Organizations can also implement cloud architectures according to their infrastructure and security requirements.
Network & Infrastructure Security	Deployment guidance includes SSL configuration, restricted database exposure and disabling initial maintenance administration access after configuration.
Backup, Recovery & Business Continuity	Security architecture incorporates availability, disaster recovery, backup and recovery considerations for critical information and processes.
Privacy Protection	Privacy protection forms part of the scope described for elDoc’s ISO/IEC 27001-certified information-security framework.

Secure GenAI — Without Bypassing Enterprise Permissions

The introduction of GenAI creates an important new security question:

Can AI access information that the requesting user should not be able to see?

Enterprise AI should not create a parallel, unrestricted information-access layer.

elDoc’s security approach is designed so that AI and RAG capabilities operate within established access policies and document permissions. This helps organizations apply AI to enterprise knowledge while maintaining governance over who is authorized to access the underlying information.

This becomes particularly important when AI is working across contracts, customer records, financial documents, applications, employee records, internal correspondence and other sensitive corporate information.

Cloud, On-Premise and Data Sovereignty

For regulated organizations, where AI operates can be as important as what AI does.

elDoc supports cloud and on-premise environments, allowing organizations to select an architecture aligned with their infrastructure, security, data-residency and governance requirements.

This can provide greater organizational control over:

• where enterprise documents are stored;
• where indexes and enterprise knowledge are maintained;
• where AI processing takes place;
• which AI/LLM technologies are permitted;
• how information moves between infrastructure components;
• how encryption and infrastructure security are managed; and
• who is authorized to administer the environment.

For organizations requiring highly isolated environments, an on-premise architecture can also reduce dependence on external cloud processing.

Security for Enterprise Document and Data Intelligence

elDoc operates at the intersection of several areas containing potentially sensitive enterprise information:

Enterprise Documents + Data Intelligence + GenAI + RAG + AI Agents + Workflow Automation

That makes security, access governance and traceability fundamental architectural requirements rather than optional additions.

ISO/IEC 27001 certification provides independently verifiable evidence of the information-security management framework surrounding the design and delivery of the platform. The technical controls within elDoc provide the additional mechanisms organizations need to govern how information is accessed, processed, automated and protected.

Together, these layers help organizations maintain control over five critical questions:

Where is our data?
Who can access it?
What can they do with it?
What can AI access and process?
Can those actions be traced and governed?

Talk to an elDoc Security Expert

Learn how elDoc can help your organization deploy secure Enterprise AI, Document Intelligence and Data Intelligence within your security, infrastructure and data-governance requirements.