WHY AUTOMATING UTILITY BILLS PROCESSING IS SO IMPORTANT?

Utility bills processing is a very time-consuming and error-prone process. It takes significant human efforts to manually process, reconcile and pay utility bills. In most of the cases utility bills processing is associated with high operational risk of making an error in calculation and bills settlement. Trying to find and correct the errors is also a very expensive and time-consuming task for the business. Different OCR solutions available on the global market are not tailored to process utility bills from the major Hong Kong Utility Service Providers from day one. And for many Hong Kong based enterprises it is very critical to have solutions available out-of-the box capable of processing HK utility bills from CLP, HK Electric, WSD, Towngas, HKT. Streamlining and automating utility bills processing becomes nowadays one of the key automation tasks for every organisation that is planning to increase efficiency and cut operational cost.

Many Financial Institutions in Hong Kong (Banks and Insurers) are using Utility Bills as an address proof in scope of client on-boarding processes. Thus, automating processes related to reading, recognizing and validating data from utility bills is also a crucial necessity in the scope of verification processes of different nature.